Delete Your Account

96One · Morris Street Ltd

You can delete your 96One account, and the data held with it, at any time. 96One is operated by Morris Street Ltd. There are two ways to do it: in the app, or by email if you no longer have the app installed.

In the app

The steps are the same on iPhone and Android:

1. Open 96One and sign in.
2. Go to Settings.
3. Under Account, tap Delete Account.
4. Confirm. Your account is deleted straight away.

Without the app

Email info@96one.app with the subject “Delete my 96One account”.

• Send it from the email address your account is registered to. That is how we confirm the request is yours.
• If you signed in with Apple and chose to hide your email, tell us your 96One username instead. We will send a confirmation message to the address on the account, and delete the account once you reply to it.

We delete the account within 30 days and reply to confirm once it is done.

What is deleted

Deletion is permanent and cannot be undone. It removes:

• Your account and sign-in, including your email address.
• Your profile: display name and username. The username becomes available to others.
• Your reading history.
• Your contact list and any address-book contacts you uploaded to find friends.
• Your device’s notification registration.
• Your halaqah memberships. A halaqah you are the only member of is deleted with you. If you own one that has other members, it passes to another member.

What is kept

• Your activity in shared halaqahs. Messages, reactions and reading check-ins you posted in a halaqah that still has other members stay in that halaqah’s history. So do any moderation reports involving you. They are removed when the halaqah itself is deleted.
• Your profile picture. If you uploaded one, the image file stays in our storage. Email info@96one.app to have it removed.
• Internal change records. We keep an encrypted, access-restricted archive of changes made to our database. It can hold copies of your data from before the deletion. These records have no fixed expiry.
• Server logs. Technical logs are kept for up to 30 days.

Subscriptions

Deleting your account does not cancel a subscription. Subscriptions are billed by Apple or Google, so cancel yours in your App Store or Google Play account settings.

Questions

Email info@96one.app, or read our Privacy Policy.